Cancellation policy

Purchase Options

Rei den Mei is currently available for pre-order.
By placing a pre-order, you reserve your copy from our limited batch.
Payment is required at the time of ordering to secure your spot.

We accept the following payment methods:
💳 iDEAL, Credit Card, Apple Pay, Google Pay, and Shop Pay.

All prices are listed in euros (€) and include VAT.

Order Cancellations

You may cancel your order within 12 hours after placing it by emailing info@reidenmei.com.
After this period, we cannot guarantee cancellation since production and packing begin shortly after.

Once your order has been shipped, it cannot be cancelled — only returned if unopened and sealed, according to our Return Policy.

If your cancellation is approved, your refund will be processed within 5–10 business days.